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Frequently Asked Questions

What types of photography services do you offer?

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We offer comprehensive commercial photography services including product photography, e-commerce photography, food and beverage photography, fashion and apparel photography, commercial video production, and visual design consulting. With over 100 professionals and 12 professional studios, we can handle projects of any size.

How do I get a price quote for my project?

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Contact us with details about your project including the type of photography, number of products, delivery timeline, and any specific requirements. We will get back to you within 1-2 business days with a customized quote tailored to your needs.

Do you accept international clients?

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Yes, we work with international clients. You can ship your products to our studio in Guangzhou, China, and we will photograph them and deliver the digital files online. We have extensive experience working with global e-commerce brands.

What is the typical turnaround time?

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For standard product photography, we typically deliver final images within 3-7 business days after receiving your products. Larger projects with many products or video production will have longer timelines which we will confirm when you request a quote.

Do you provide image retouching?

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Yes, professional retouching and post-production is included in our pricing. Our team of 40+ editing specialists ensures your images look perfect before delivery. Additional retouching requests can be accommodated as needed.

Where is your studio located?

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Our main studio complex is located in Guangzhou, Guangdong, China. We have 12 professional photography studios with over 3,000 square meters of shooting space equipped with the latest high-end professional photography equipment.

How do I receive my final images?

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We deliver all final digital files via secure download links in the formats you need (JPEG, PNG, TIFF) ready for use on your website, online store, or print materials.

Do you return products after photography?

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Yes, we can arrange shipping your products back to you after the shoot is complete. Return shipping costs are typically covered by the client, and we can use your preferred courier or arrange shipping for you.

What payment methods do you accept?

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We accept bank transfers, credit cards, and other common international payment methods. Payment terms will be outlined in your quote.

Still have questions?

If you couldn't find the answer you're looking for, please don't hesitate to contact us.


AIMI Visual Media