Frequently Asked Questions - AIMI Visual Media

Frequently Asked Questions

Our Services

We cover every stage of e-commerce visual content — from concept and shooting to retouching and platform-ready delivery.

What types of photography services do you offer?

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We offer comprehensive commercial photography services including product photography, e-commerce photography, food and beverage photography, fashion and apparel photography, commercial video production, and visual design consulting. With over 100 professionals and 12 professional studios, we can handle projects of any size. View our photography portfolio.

Do you offer white background product photos?

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Absolutely. Pure white (#FFFFFF) background photography is one of our core services — essential for Amazon, Alibaba, and most e-commerce platforms. We ensure pixel-perfect clipping paths and consistent lighting across all SKUs. See product photography examples.

Can you create Amazon A+ Content and listing images?

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Yes. We produce Amazon-compliant main images (pure white background, 2000px+), infographic lifestyle images, comparison charts, and full A+ Content modules. We also handle Shopify, eBay, and other marketplace requirements. Explore our design services.

Can you create lifestyle and in-context product images?

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Yes. Our studios include multiple themed sets for lifestyle shoots — kitchen, living room, office, outdoor, and more. We also offer on-location photography and can composite products into lifestyle scenes digitally for cost-effective results. Browse our photography work.

Do you offer 360-degree product photography or video?

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Yes. We use automated turntables and multi-angle rigs to produce 360° spin images and videos. These are ideal for Amazon 360 View, Shopify AR, and interactive product pages that increase buyer confidence and reduce returns. See our video production.

Do you provide image retouching?

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Yes, professional retouching and post-production is included in our pricing. Our team of 40+ editing specialists ensures your images look perfect before delivery. Additional retouching requests can be accommodated as needed.

Pricing & Payment

Transparent pricing with no hidden fees. Every quote is customized to your project scope and timeline.

How much does product photography cost?

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Pricing depends on the type of photography, number of SKUs, and complexity of styling. A simple white-background product shot starts from a competitive per-image rate. We provide a detailed quote within 1-2 business days after reviewing your requirements — no hidden fees. Request a free quote.

How do I get a price quote for my project?

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Contact us with details about your project including the type of photography, number of products, delivery timeline, and any specific requirements. We will get back to you within 1-2 business days with a customized quote tailored to your needs. Get a quote now.

What payment methods do you accept?

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We accept bank transfers, credit cards, and other common international payment methods including PayPal and Wise. Payment terms will be outlined in your quote.

Logistics & Delivery

We work with international clients daily — shipping, turnaround, and file delivery are streamlined for cross-border e-commerce.

Do you accept international clients?

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Yes, we work with international clients worldwide. You can ship your products to our studio in Guangzhou, China, and we will photograph them and deliver the digital files online. We have extensive experience working with global e-commerce brands across the US, Europe, Australia, and Southeast Asia.

How do I ship my products to your studio?

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Ship to our Guangzhou studio via DHL, FedEx, UPS, or any courier. We provide a detailed shipping address and receiving contact after confirming your project. For China-based sellers, domestic express (SF Express, ZTO) works perfectly.

What is the typical turnaround time?

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For standard product photography, we typically deliver final images within 3-7 business days after receiving your products. Larger projects with many products or video production will have longer timelines which we will confirm when you request a quote.

What file formats and resolutions do you deliver?

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Standard delivery includes high-resolution JPEG and PNG files (300 DPI for print, 72 DPI web-optimized). We also provide TIFF, PSD with layers, and platform-specific sizes (Amazon 2000x2000, Shopify 2048x2048) upon request at no extra charge.

How do I receive my final images?

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We deliver all final digital files via secure download links in the formats you need (JPEG, PNG, TIFF) ready for use on your website, online store, or print materials.

Do you return products after photography?

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Yes, we can arrange shipping your products back to you after the shoot is complete. Return shipping costs are typically covered by the client, and we can use your preferred courier or arrange shipping for you.

Can you handle large-volume orders with hundreds of SKUs?

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Yes — high-volume production is our strength. With 12 studios and 100+ team members, we routinely handle 500-2000+ SKU projects. We assign a dedicated project manager and provide daily progress updates for large orders. Discuss your project with us.

Why Choose AIMI

10+ years, 6,000+ brands, 12 studios — here is what sets us apart from freelancers and smaller agencies.

Why choose AIMI over other photography studios?

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AIMI combines scale, speed, and specialization that most studios cannot match. With 12 dedicated studios, 100+ professionals, and 10+ years of experience since 2014, we have served over 6,000 brands. Our focus on e-commerce means every image is optimized for conversion — not just aesthetics. Learn more about AIMI.

What makes your studio different from freelance photographers?

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Unlike freelancers, we offer consistent quality at scale — standardized lighting setups, dedicated retouching teams, project managers, and the capacity to shoot hundreds of SKUs per week. You get studio-grade reliability with enterprise-level throughput, plus backup resources if timelines are tight.

How does AIMI ensure color accuracy for e-commerce?

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We use calibrated monitors, X-Rite color checkers, and standardized lighting rigs to ensure what you see on screen matches the real product. Our post-production team follows strict color management workflows — critical for reducing returns caused by color mismatch.

Where is your studio located?

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Our main studio complex is located in Guangzhou, Guangdong, China — one of the world's largest manufacturing and export hubs. We have 12 professional photography studios with over 3,000 square meters of shooting space equipped with high-end professional equipment. Visit our About page.

Choosing a Photography Partner

Answers to common comparison and decision-making questions from e-commerce sellers evaluating photography vendors.

Is it cheaper to hire a photography studio in China?

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Generally yes. Studios in Guangzhou and Shenzhen offer rates 40-60% lower than equivalent services in the US, UK, or Australia — without sacrificing quality. The cost advantage comes from lower overhead, not lower standards. AIMI uses the same caliber of professional-grade cameras, studio lighting, and calibrated color workflows as top Western studios, with teams trained in international e-commerce standards. For sellers already manufacturing in China, shooting locally also eliminates international shipping of samples, saving both time and money.

How do Chinese photography studios compare to US-based ones?

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The main differences are cost, scale, and proximity to manufacturing. Chinese studios like AIMI can handle high-volume orders (500+ SKUs) at speed because of larger teams and dedicated production lines. US studios often excel at brand storytelling and lifestyle content but at significantly higher per-image costs. For Amazon FBA sellers and cross-border e-commerce brands, a China-based studio offers the best balance of quality, speed, and value — especially when products are already manufactured or warehoused in China.

What should I look for when choosing a product photography vendor?

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Key factors to evaluate: 1) Portfolio relevance — do they have experience with your product category? 2) Platform expertise — do they understand Amazon, Shopify, or your specific marketplace requirements? 3) Capacity and turnaround — can they handle your volume within your timeline? 4) Communication — is there a dedicated project manager who speaks your language? 5) Post-production quality — ask to see before/after retouching samples. 6) Scalability — can they grow with your catalog? AIMI checks all six boxes with a proven track record across 6,000+ brands. Talk to our team.

Can I get sample photos before committing to a full order?

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Yes. We offer a trial shoot — send us 1-3 sample products and we will photograph them so you can evaluate our quality, style, and communication before placing a larger order. This is the best way to confirm we are the right fit for your brand without any risk.

Do you sign NDAs or confidentiality agreements?

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Absolutely. We routinely sign NDAs and confidentiality agreements for clients with unreleased products, proprietary designs, or sensitive brand assets. Your products and images are stored securely and never shared publicly without written permission.

Still have questions?

Our team is ready to help you plan your next product shoot.

Get a Free Quote